Water
Under Ohio law, the Public Utilities Commission of Ohio (PUCO) regulates price and service quality for investor-owned water and wastewater companies like Aqua Ohio that provide utility service to consumers. The Office of the Ohio Consumers' Counsel (OCC) represents water utility consumers, advocating for reasonable prices for safe and reliable water service.
Featured Issues
Utility Service for Tenants (Submetering)
Tenants should understand how they will receive and pay for utility services before signing a lease agreement.
Submetering (reselling of utility services) and proposed legislation
A submeter allows an apartment owner or other company to purchase utility service (electric and water) and then resell that service to tenants.
Can You Benefit from a Utility Third-Party Notification?
A utility’s Third-Party Notification program serves as a safety net for consumers whose utility service could be disconnected.
What You Need to Know About Utility Line Warranties
Information to consider when deciding whether to purchase a utility line warranty.