Videos
Understanding Your Ohio Utilities
Having trouble paying your utility bill or wondering about energy choice? You're not alone! The Ohio Consumers' Counsel (OCC) is here to help.
Below are videos to help you learn where to start if you need help paying your utility bill, the various utility assistance programs available to consumers, important topics such as understanding your energy choices and energy marketers, and short videos that quickly address important topics many consumers face in their everyday lives.
These topics are covered more thoroughly on our publications page where we offer a variety of utility-related fact sheets for you to read, download, and share.
Just click play on any video to get started.
Videos
Utility Assistance – Where to Start
Learn about utility assistance programs provided by a variety of organizations, including the utilities themselves.
Understanding Your Energy Choices
Learn more about the different types of energy offers and how to choose the right one for you.
Shorts
Related Topics
Energy Choice: Know Your Rights!
Ohio law clearly defines rules and codes of conduct marketers must follow.
Home Weatherization Assistance Program (HWAP)
Assists income-eligible Ohioans to improve their home’s energy efficiency and reduce energy costs.
What's draining your energy? Vampire Power
The average household spends $100 every year on vampire power.
How to Shop for Lightbulbs
This simplifies the information to help you choose the best bulb to meet your needs.
Conserve Energy and Save Money
Learn energy-saving tips that can reduce your home’s energy costs.
Energy Choice: How to Spot a Bad Apple
A bad deal with a natural gas or electric marketer could cost you hundreds or even thousands of dollars a year. There are some “bad apples” to avoid!
Need Help with Your Utility Bills? Payment Plans are Available
Contact your utility company to ask for an individualized payment plan.
Beat the Heat: Summer Cooling Tips
Ways to help keep your home cool and save money on your energy bills when temperatures soar.
Consumer Utility Assistance
Fact sheets about assistance programs and disconnection protections for utility services.
About the Office of the Ohio Consumers' Counsel
Advocating for Ohioans regarding their utility services.
Advocating for Consumers
Ohioans deserve affordable, reliable, and equal access to utility services that are essential to their well-being.