Helps utility customers with payment assistance for electric, natural gas and/or water bills.

It is important that you read your bill each month, look for any unusual charges, and keep track of your normal electricity usage.

Ohio law clearly defines rules and codes of conduct marketers must follow. 

A year-round extended payment plan to pay electric and/or natural gas bills based on a percentage of household income.

Helps consumers avoid disconnection or reconnect service if someone in the home has a medical condition.

Common utility-related scams, how to avoid being scammed, and where to report it.

There are laws and rules governing telemarketing, which protect you from getting unwanted calls.

Concerned about energy prices?

Maintain or restore service, establish new or transfer service, help with a PIPP default or first PIPP payment.

Available Nov.–March

A checklist for energy assistance appointment documents.

Information to consider when deciding whether to purchase a utility line warranty.

Tenants should understand how they will receive and pay for utility services before signing a lease agreement. 

Ohio law requires utilities to maintain the safety of their lines.

When Ohioans use less water to accomplish the same things, it will save money and help ensure a water supply is available for the future.

You receive and pay your telephone bill every month, but do you know what the charges on your bill mean?

A law begins as an idea, which then goes through many steps to become a law. Here is how it happens.

Learn more about how government aggregation of energy works in Ohio.

Be prepared and know your rights if a power outage occurred today.

A benefit directly applied once per heating season to the main heat source or bulk fuel bill.

Understanding your water bill and service.

It is important to read your bill each month, look for any unusual charges, and keep track of your normal natural gas usage.

Reduce energy usage and save on utility bills.

Interested in saving money this holiday season? 

Assists with electric utility bills, central air conditioning repairs, an air conditioning unit and/or fan purchases.

Available July–Sept.

There is help if you struggle to pay electric and natural gas bills.

Contact your utility company to ask for an individualized payment plan.

A utility’s Third-Party Notification program serves as a safety net for consumers whose utility service could be disconnected.

The average household spends $100 every year on vampire power. 

Electric utilities are modernizing the electric grid with digital technology to improve its reliability and efficiency.

Are you an energy saver or an energy waster?

Take this 20-question pop quiz to see how much you know and if you make the grade.

Assists income-eligible Ohioans to improve their home’s energy efficiency and reduce energy costs.

This simplifies the information to help you choose the best bulb to meet your needs.

Did you know you can express your concerns to those making decisions about the utility rates you pay?

Learn more about how area codes work in Ohio.

Advocating for Ohioans regarding their utility services.

Learn energy-saving tips that can reduce your home’s energy costs.

Assistance for utility customers (regardless of income) to reconnect or avoid service disconnection.

Available mid-Oct. to mid-April

Can provide income-eligible consumers a discount on telephone service.

Ways to help keep your home cool and save money on your energy bills when temperatures soar.

Provides service members and their families with special utility service protections and assistance.