Publications
The Office of the Ohio Consumers' Counsel offers materials featuring consumer information on a variety of topics.
General Information | Consumer Protection | Consumer Assistance | Energy Efficiency | Electric | Natural Gas | Telephone | Water | En Español | Af-soomaaliga
General Information
- About the Office of the Ohio Consumers' Counsel
- How Utility Legislation Becomes Law in Ohio
- Make Your Voice Heard at the Public Utilities Commission of Ohio (PUCO)
Consumer Protection
- How to Avoid Utility-Related Scams and Fraud
- Power Outage Tips and Consumer Rights
- Utility Service for Tenants (Submetering)
- Utility Third-Party Notification
- Ways to Stop Unwanted Calls
- What You Need to Know About Utility Line Warranties
Consumer Assistance
- Consumer Assistance for Military Families
- Energy Assistance Appointment Checklist
- Home Energy Assistance Program: (HEAP)
- Home Weatherization Assistance Program (HWAP)
- Keep Utilities on with a 30-Day Medical Certificate
- En Español: Exención por Certificación Médica
- Percentage of Income Payment Plan (PIPP Plus)
- Summer Crisis Program
- Special Reconnect Order (SRO) – Formerly known as the Winter Reconnect Order (WRO)
- Telephone Lifeline Programs in Ohio
- Utility-Provided Assistance Programs
- En Español: Fondos de Combustible
- Your Guide to Energy Disconnection and Reconnection
^ return to top | visit Consumer Assistance page
Energy Efficiency
- Beat the Heat: Summer Cooling Tips
- Conserve Energy and Save Money
- Energy Efficiency - Do You Make the Grade? (Questions)
- Energy Efficiency - Did You Make the Grade? (Answers)
- Energy Efficiency Scavenger Hunt
- Home Energy Saver Checklist
- How to Shop for Lightbulbs
- Saving Energy During the Holidays
- What's draining your energy? Vampire Power
Electric
- Electric Bill Made Easy
- En Español: Factura De Electricidad Simplificada
- How to Make Wise Energy Choices
- Power Outage Tips and Consumer Rights
- Quick Facts About Renewable Energy and Smart Grid
- The Basics of Governmental Energy Aggregation
- Utility Line Clearing and Tree Trimming
- Utility Service for Tenants (submetering)
- Utility Third-Party Notification
- What You Need to Know About Utility Line Warranties
- What's draining your energy? Vampire Power
^ return to top | visit Electric page
Natural Gas
- Natural Gas Bill Made Easy
- How to Make Wise Energy Choices
- The Basics of Governmental Energy Aggregation
- Utility Service for Tenants (Submetering)
- Utility Third-Party Notification
- What You Need to Know About Utility Line Warranties
^ return to top | visit Natural Gas page
Telephone
- Ohio Area Code Update
- Telephone Bill Made Easy
- Telephone Lifeline Programs in Ohio
- Ways to Stop Unwanted Calls
- What You Need to Know About Utility Line Warranties
^ return to top | visit Telephone page
Water
- A Guide to Your Water Bill and Service
- En Español: Una Guía Para Su Factura Y Servicio De Agua
- An OCC Guide to Water Conservation
- Utility Service for Tenants (Submetering)
- Utility Third-Party Notification
- What You Need to Know About Utility Line Warranties
^ return to top | visit Water page
En Español (Spanish)
- Acerca de la Oficina del Asesor de los Consumidores
- For Viewing: (Para Ver): Acerca de la Oficina del Asesor de los Consumidores
- For Printing (Para Imprimir): Acerca de la Oficina del Asesor de los Consumidores
- Cita Para Asistencia De Energía Lista De Verificación
- Cómo Elegir la Energía de Manera Acertada Elección de la Energía 101
- Cómo Evitar las Estafas y Los Fraudes en los Servicios Públicos
- Corte en el suministro de energía eléctrica: Recomendaciones De Seguridad Y Derechos Del Consumidor
- Exención por Certificación Médica
- Factura De Electricidad Simplificada
- Fondos de Combustible
- Guía Para Entender Su Factura De Gas Natural
- Información acerca de las Garantias De Las Lineas De Los Servicios Públicos
- Instalar un Servicio de Electricidad y Gas Natural
- Servicios Públicos Para Inquilinos De Un Edificio O Complejo De Departamentos
- Su Guía Para la Desconexión y Reconexión de Recursos Energéticos
- Una Guía Para Su Factura Y Servicio De Agua